Click here for our vision and values statement

New Patients

All patients are welcome to register for GP services but we are unable to provide home visits to those who live outside of the E10 post code.

To register, please bring a completed New Patient Registration Form and GMS 1 Form with at least photo ID to reception or by e-mail.

Making An Appointment

Routine Appointment

Your local pharmacist can often help you avoid needing to make an appointment with us.

For evening or weekend appointments please call 020 8519 3999

When you book an appointment with us you will receive an SMS with your appointment details. If you cannot keep your appointment please reply to the message to cancel so we can offer the appointment to someone else.

Urgent Appointment

Always think about calling 999 if your medical problem is very urgent.

In working hours you can contact reception who can offer you a range of appointments.

Out of Hours

Out of Hours you can call 111 or complete and e-consultation 24/7

Home Visits

This will only be made for those who are housebound where the doctor on-call considers appropriate.

Blood Testing

Click HERE to book your blood test online.

Repeat Prescriptions

Please request your prescription online through the NHS app or through your pharmacy.

Please allow two complete working days for prescriptions to be completed.

We usually prescription electronically to your local pharmacy.

Repeat prescriptions will be issued at the doctor’s discretion.

Prescription Queries

Queries can be discussed with your local pharmacist or reception staff who can relay information to the doctor.

Our local pharmacies run a minor ailments scheme – please ask your local pharmacy for more information.

Patient Participation Group

The Surgery has an established patient participation group. Any patient who is interested in joining the group can submit their name to reception or attend meetings as advertised in the surgery.

Zero Tolerance Policy

This practice fully supports and subscribes to the NHS Zero Tolerance campaign against unacceptable behaviour. Any patient who verbally abuses or shows aggression to any member of staff will be removed from our list.

Complaints

Should you have cause to complain about any aspect of your treatment or the services at the surgery, please address this in the first instance to the practice manager, who will look into the matter and respond to your concerns. The manager can be contacted by our e-mail address or via reception.

Comment And Suggestions

We welcome suggestions for practice improvement. Comments can be presented in writing in our waiting room suggestion box or by e-mailing us